Accessorial Services – include services other than the transportation of the customer’s goods. Services including; packing, unpacking, and extra pickup, are performed by the carrier at the customer’s request. Charges for these services are in addition to the transportation costs.
Bill of Lading – is the customer’s receipt for goods and contract for transportation. The customer’s confirmation email acknowledges that the household goods can be loaded on the truck and “release to the carrier.”
Carrier – is the moving company providing transportation for the household goods under whose Department of Transportation registration the shipment is moved. Bayside Moving does NOT subcontract out labor or delivery services.
Claim – is a statement of loss or damage to any household goods while in the care, custody or control of the carrier.
The Customer – is the person whose household goods are being moved.
Declared Valuation – is the customer’s indication of the value placed on the possessions being shipped, thereby establishing the carrier’s maximum liability for loss or damage to the shipment. Before you sign the contract (Bill of Lading), you must declare a value for your shipment.
The Department of Transportation (DOT) – is the federal agency which, through the Surface Transportation Board and Federal Motor Carrier Safety Administration within the DOT, governs the interstate transportation industry, including movers of household goods.
The Destination Agent – is the agent designated in the destination area to be available to assist or provide information to the customer or the truck operator regarding the shipment.
Estimate – is an approximation of the probable cost of the move based on factors such as the truck space required, the weight of the household goods and the origin and destination of the shipment. The two basic types of estimates are binding and non-binding:
▪ With a binding estimate, the customer knows in advance what the move will cost, excluding required destination services, regardless of variances in the actual weight (as long as the inventory of the items actually moved is the same as the estimate inventory and additional services are not requested).
▪ A non-binding estimate is based on an inventory of the customer’s household goods and provides the customer with a pricing guideline. There is no contractual commitment to this estimate, ad the final charges the customer must pay could be higher or lower than the estimated time values, depending on the actual labor needed to complete the shipment, which is a function of the actual services provided and the details and access to the origin and destination of the shipment.
Gross Weight – is that of the truck and its contents after the goods are loaded.
High-Value Inventory – is used for items of “extraordinary value” such as antiques, coin collections and jewelry included in the shipment. Items worth more than $100 per pound per article are considered articles of extraordinary value.
Inventory – is a detailed list of the items in the shipment and their condition before the truck is loaded. The truck operator will present the inventory to the customer after the truck is loaded and again when the shipment reaches the customer’s new home. The customer’s signature on the inventory acknowledges that the goods have been delivered in the same condition as received by the mover for transportation.
Net Weight – is the gross weight minus the tare weight.
Non-Allowables – are items that should not be included in the household goods shipment, including hazardous materials such as poisons, corrosives and flammables. Unless special arrangements are made, perishables such as refrigerated and frozen foods are not allowed. Federal law prohibits shipping hazardous materials and or perishables without informing your mover. Doing so may limit or reduce your mover’s normal liability.
Order for Service – is a document authorizing the moving company to transport the customer’s household goods.
Origin Agent – is the agent designated in the origin area to be available for preliminary readying of the shipment before movement or to provide information regarding the customer’s move.
Overflow – happens when articles to be shipped are left behind due to insufficient space on the primary truck. A second truck is then utilized for transportation and delivery.
PBO (packed by owner) – occurs when articles are packed by the customer for moving. All moves are assumed to be PBO unless specifically stated before hand and a pack-date scheduled.
Shuttle Service use of a secondary smaller vehicle to complete the pickup or delivery – is used if the assigned over-the-road truck is unable to make a normal pickup or delivery because of physical constraints (extremely narrow road, inadequate parking area for the truck, weak bridge, etc.). Charges for this service are based on the weight of the shipment and the area of the country where the service is performed.
Storage-in-Transit – is the temporary storage of the customer’s household goods in the warehouse of the carrier’s agent, pending further transportation at a later date.
Site Visit Survey – is performed by an agent to examine the customer’s goods in order to develop an estimate of move charges.
Tare Weight – is that of the truck and its contents before the customer’s goods are loaded.
Tariff – is the carrier’ provisions, including rates, for services performed, applicable to the customer’s move.
Third-Party Services – are performed by someone other than the carrier at the customer’s request or required by federal, state or local law. Example would be pool table dissasembly or light fixture removal.
The Crew Leader – oversees the loading, hauling and unloading of the customer’s possessions and usually is the crew leader of the truck that carries the household goods to the destination.
Weight or Volume Additive – Some articles included in a shipment (e.g., camper shells, boats, canoes, boat trailers, etc.) are comparatively light and occupy space in the truck that is not commensurate with their weight. For instance, one might load 4,000 pounds of furniture and cartons in the space taken by a 1,500-pound boat. To compensate for this inequity, our price list provides a schedule of additional weights for such articles.